Privacy policy

- Information about your computer, and about your visits and usage of this website including your IP address, geographical location, browser type, source of reference to the site, duration of visits and number of views per page.

- Information that you provide us for the purpose of signing up on our website including email, first name, last name, place and country of residence, address, telephone number, avatar and password to enter the site.

- Any other information that you choose to send us.

The personal data entered on this website will be used for the purposes specified in these privacy policies or in the relevant sections of the website and mobile application.

We may use your personal information to:

  • - Manage the website.
  • - Improve your browsing experience by personalizing the website.
  • - Enable you to use the services available on the website.
  • - Send you general commercial communications.
  • - Send you email notifications specifically requested by you.
  • - Send you our newsletter and other communications related to the website that we think will be of interest to you, where you specifically accepted this, by email. You can inform us at any time if you do not wish to receive commercial communications. You can optionally modify your preferences in your account settings under the option "Receive Newsletters", or click on the link below "Unsubscribe" in the emails of the service to unsubscribe from the newsletter.
  • - Provide third parties (including other users of the website) with statistical information about users, this information will not be used to identify any particular individual.
  • - Deal with inquiries and complaints for you related to the website and the mobile application. We will not provide your personal information to any third party without your express consent for the purpose of direct marketing.

The username and avatar will be visible in case a user makes a comment to a particular company. Subirte can show the name of the user with his new registration and his last reservation in the Recent Activity section of our website.

We must disclose information about you to any of our employees, agents, as long as it is reasonably necessary for the purposes established in this privacy policy. In addition, we must disclose information about you:

  • - To the extent that we are required to do so by law.
  • - In connection with any legal procedure or possible legal procedure.
  • - To establish, exercise or defend our legal rights (including providing information to others for fraud prevention purposes).
Except for the provisions of this privacy policy, we will not provide your personal information to third parties.

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the server to identify and track the web browser. We will use both session cookies and persistent cookies on the website.

We will use session cookies to keep up with you as you navigate the site. We will use persistent cookies to enable our website to recognize you when you visit our site. Session cookies will be removed from your computer when you close the web browser. Persistent cookies will remain stored on your computer until they are deleted, or until they reach a specified expiration date.

We use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information on the use of websites through cookies, which are stored on the user´s computer. The information generated in relation to our website is used to create reports on the use of our site. Google will store this information.

Google´s privacy policies are available at: Most web browsers authorize you to reject the acceptance of cookies. This is achieved through the configuration of each particular browser. This however, will have a negative impact on the usability of various websites including this one.

We may update this privacy policy from time to time by including the new version on our website. You should check this page from time to time to make sure you agree to any changes. We will also notify you of changes to our privacy policy by email.

You may notify us not to process your personal data for email marketing purposes at any time at

When registering to, you are required to choose a user ID and password. Likewise, allows you to access through your Facebook account, Google+ or other social networks (hereinafter the "Social Networks") that in the future will be compatible with access to If you lose control of your account or password to access the Social Networks, you may lose control of your Personal Information and could be subject to legally valid transactions carried out on your behalf. Therefore, if for any reason your password becomes compromised, you should immediately:

  1. 1- Change it, modifying your registration information that was delivered to this Website
  2. 2- Contact us at

The website contains links to other websites. We are not responsible for the privacy policies or practices of other websites.

If your information has changed, you are responsible for modifying it in your user profile. This will allow the proper functioning of the site.

If you have any questions about these privacy policies or our treatment of your personal data, please write us an email at

Security and trust

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on secure servers behind password-protected firewalls..

The transmission of data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet..

You are responsible for keeping your password and user details confidential..

Ratings and reviews

We want to develop the Subirte Community in such a way that it is useful for each of the users, and that they can interact with each other on good terms. That is why we determine certain guidelines regarding comments and evaluations in our Community: Comments and evaluations are approved according to the following criteria.

Users who make comments must have had an experience with the transport service.

We reserve the right, but we are not obliged to reject or approve comments on the site. Possible reasons for rejection are as follows: Use of offensive language: Obscene, abusive and racist language is not tolerated in our community sections. Discrimination based on religion, race, sex, national origin, age, marital status, sexual orientation or disability. References to illegal activity. Conflicts of interest: Competing companies are not allowed to post negative comments.

Comments are not endorsed by Subirte, and do not represent the opinions of: Subirte, our parent company, its subsidiaries, or family members. Subirte assumes no responsibility for any comments, claims, or losses resulting from any use of our sites..

Comments are owned by Subirte exclusively in perpetuity. We have the right to reproduce, modify, translate, transmit and / or distribute all materials related to comments. Subirte is under no obligation to pay the author or anyone else for their opinions. Removable Each comment can be removed if requested by one of our users. If you are offended by something on the site, please let us know at


Yes. Totally free. Making a reservation has no additional cost..

The menu will automatically display other options similar to your search criteria. You can choose one of these to continue booking your trip and arrive the same destination..

To finalize and confirm the reservation you must be registered. You can do it by logging in through Facebook, Gmail or entering the following information: First Name, Last Name, Email and Password.

Subirte has latest technology servers for the issuance of reservations and the secure registration of information. All information received is confidential. In turn, our business partners, transportation companies, are committed to providing the best service..

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